Proactive
Service Assurance

Active testing and monitoring accesses and uses services as subscribers do, enabling complete testing of interoperability across network elements, filling the gap between passive monitoring and node performance stats. It offers proactive and controlled insight into service performance, enabling you to be one step ahead, and alerted before issues turn into customer complaints or SLA non-compliance.

TEMS™ Monitor Master tests services and applications end-to-end, isolating the fault domain, and providing the focal point for analysis and improvement activities. It captures the complex interplay between all the components that make up the service chain, including parts that are beyond the operator’s control.

Get one step ahead with proactive insight into service performance

TEMS Monitor Master

Use Cases

TEMS Monitor Master screen

Test with virtualized agents or real devices

Using a real device

Using a real device

System Under Test:
User Device, Service, Network

Simulating a device

Simulating a device

System Under Test:
Service, Network

Using a Virtual Machine

Using a Virtual Machine

System Under Test:
Network

Using a Server or VM

Using a Server or VM

System Under Test:
Individual Network Node

Depending on the desired system under test, testing can be performed using virtual agents in the core network or real devices across radio and core.

In some cases, deployment can be carried out in hours, enabling a very rapid view of the functioning of the IMS service.

TEMS Monitor Master for IMS Services

Use Cases

Data and OTT applications

  • Simulate the complex, multi-party user interactions of real subscribers with operator-owned and over-the-top services
  • Social Media – Facebook, Twitter
  • Voice & Messaging – Skype, WhatsApp
  • Video – Netflix, YouTube
  • File Sharing – DropBox
  • Messaging and Broadband

Use Cases

Roaming

  • Perform complete inbound and outbound roaming testing to validate compliance to commercial terms and service levels of peering agreements and to test interconnect links
  • Ensure adherence to the GSMA Global Roaming Quality framework
  • Test roaming OTT social media and video streaming services, including MOS (Mean Opinion Score)

Use Cases

Revenue Assurance & Billing

  • Protect revenue and detect the sources of revenue leakage
  • Verify and validate call detail record (CDR) information, rating and provisioning
  • Verification of the entire process from customer usage to final bill
  • Model complex transactions and account for operator-specific billing rules
  • Regression testing to ensure changes or updates don’t upset billing

TEMS Monitor Master

Solution Components

Command & Control

Command & Control

Engineers can set up and schedule tests from the central command and control system, the Quality Manager Server.

Tests can be pushed to a selection of devices or all devices registered to the operator’s service.

A key benefit is the ability to easily create programmable scripts that can be loaded to run specific test cases.

Collect & Process

Collect & Process

TEMS Monitor Master collects and processes data autonomously.

Active tests can be initiated by the central command and control system and pushed to agents. The autonomous collection and processing facilitates both active testing and monitoring.

Present & Analyze

Present & Analyze

Captured and processed results are presented in BoxOffice. Results are displayed on a dashboard and there is easy drill down to access lower level detail.

If more complex or other report formats are required, TEMS also offers a service by which reports can be created and provided to customers.

In addition to the above TEMS can provide raw datasets for the integration of rich analytics into existing tools.

TEMS™
Monitor Master

Features

TEMS Monitor Master

Awards

LTE North America

Best LTE Core Network Product

TEMS is proud to announce that TEMS Monitor Master was awarded “Best LTE Core Network Product” at the LTE North America Awards 2015

Find Your TEMS Product

  • TEMS™ Monitor Master
  • TEMS™ Monitor Master IMS
  • TEMS™ MobileInsight
  • TEMS™ Monitor Master

    TEMS™ Monitor Master for IMS Testing

    Test service and applications end-to-end with proactive service assurance

    TEMS Monitor Master tests services and applications end-to-end, isolating the fault domain, and providing the focal point for analysis and improvement activities. It captures the complex interplay between all the components that make up the service chain, including parts that are beyond the operator’s control.

    Learn more

  • TEMS™ Monitor Master IMS

    TEMS™ Monitor Master for IMS Monitoring

    Proactive Service Assurance for VoLTE and IMS Services

    Actively test and monitor VoLTE, VoWiFi and other IMS services with TEMS Monitor Master IMS. TEMS Monitor Master IMS reduces the time, risk and cost of deploying and operating IMS network services. It's a solution that provides end-to-end visibility of performance, allowing you to react to problems before they impact subscribers.

    Learn more

  • TEMS™ MobileInsight

    TEMS™ MobileInsight

    Monitor and Manage the Mobile Customer Experience

    TEMS MobileInsight gives you the ability to see your customers’ true experience at device level - gaining a complete picture - and enables you to make more informed decisions when expanding or changing networks. Extend measurement beyond the network edge with TEMS MobileInsight!

    Learn more

TEMS

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communications companies

  • Nokia
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  • China Mobile
  • China Unicom
  • America Mobil
  • T Mobile
  • O2
  • Zain
  • MTS
  • Verizon Wireless
  • AT & T
TEMS

TEMS™—now part of InfoVista

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